Legal notice

Updated Legal Notice
Company Name: RachelGreencrafts
Website: https://ph05pe-fw.myshopify.com/
Date of Issue: 28 May 2026
1. Company Information
RachelGreencrafts operates strictly as an online e-commerce platform.
Our principal place of business is located in the United Kingdom.
You can contact customer support via rachelgreencrafts@gmail.com
2. Intellectual Property Rights
All digital content remains the exclusive property of RachelGreencrafts.
UK copyright and trademark laws protect our original craft designs.
This protection covers text, product images, graphics, and logos.
You may not download or copy content for commercial use.
3. Online Terms of Sale
Contracts form only after we dispatch your digital or physical order.
We reserve the right to cancel orders for pricing errors.
Prices include VAT where applicable but exclude delivery fees.
Payment is required in full before dispatching any crafts.
4. Consumer Cancellation Rights (UK CCRs)
UK Consumer Contracts Regulations grant online buyers specific cancellation rights.
You have 14 days to change your mind on physical goods.
The 14-day cooling-off period begins the day you receive items.
Custom-made or personalized crafts are completely exempt from returns.
Digital download purchases waive cancellation rights upon starting the download.
5. Limitation of Liability
We present online product images as accurately as possible.
Handmade items naturally feature unique, minor variations in finish.
We do not exclude liability for fraud or personal injury.
Our total liability cannot exceed the specific order purchase price.
6. Data Protection and Privacy